Refund/Returns

We want you to love your purchase, but if you need to request a refund, please review our policy below:

🛑 Refund Eligibility

• Refund requests must be made within 30 days of the original purchase date.

• To be eligible for a refund, the item must be returned to our company address in its original, unopened packaging with all contents included.

• Items that have been opened, used, or are missing components will not be eligible for a refund.

📦 Return Process

• To start a return, please contact us at kanaricases@gmail.com with your order number and reason for return.

• Once your return is approved, we’ll provide instructions on how and where to send the package.

• Customers are responsible for return shipping costs.

✅ Refund Approval

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed back to your original payment method within 3–7 business days.

❌ Non-Refundable Situations

• Refund requested after 30 days from the purchase date

• Opened or used items

• Packages missing original contents

• Returns sent without prior approval

If you have any questions about your order or this policy, feel free to reach out to us at kanaricases@gmail.com.